Keynotes

Designing for the Human Visual System
Dr. Colin Ware

Designing for the Human Mind
Dr. Deborah J. Mayhew

Technology Sessions

Web Page Interactivity: Java & JavaScript
James Currie

The Wireless Web
Neil Perlin

Web Page Interactivity: Server Components
James Currie

eBooks: Revolutionizing Digital Workflow
Donna Dunn (Adobe Systems, Inc.)

Web Tools & Technologies: Questions & Answers
Grant Communications

FrameMaker & XML: Generating Structured Information
Donna Dunn (Adobe Systems, Inc)

Design & Structure of Embedded Help Systems
Dr. David Locke

Designing Web Pages Using Cascading Style Sheets
Joel Sklar

Designing Graphics for the Web
Grant Communications

XML for Technical Communicators
Neil Perlin

Numbering documents in Adobe FrameMaker
Adobe Certified Trainer

Marker Management in FrameMaker
Adobe Certified Trainer

Process & Methodology Sessions

Simulation Strategies for Web-Based Training
Dr. Margaret Driscoll

Writing World-Ready Information
Hans Fenstermacher & Lynne Nadeau

Making Online Learning Adaptive
Pamela Kostur

Reader-Oriented Writing
Stephen Murphy

Bringing Your Documents to Life with Adobe Acrobat
Bernard Aschwanden

Developing Single-Source Information
Pamela Kostur

English Grammar: Picture It Easy
Norris Learnard

How to Index Online Information
Susan Holbert

Learning Portals: Harnessing the Power of Information
Debra Murphy

From Whence We Came: A Walk Through Publishing History & Technologies
Michael Doyle

Creating Effective Content for Multimedia & the Web
Timothy Garrand

Corporate Communications: Structure vs Chaos
Norris Learnard

 

MiniLabs


RoboHELP Tips & Tricks (double session)
Dr. David Locke

Word & FrameMaker: Fostering Peaceful Coexistence
Bernard Aschwanden

Adobe FrameMaker: New Features in 6.0
Bernard Aschwanden

The Wireless Web (follow on to Neil's talk)
Neil Perlin

Overview of WebWorks Publisher 6
Quadralay Certified Trainer

Introduction to Macromedia Dreamweaver
Grant Communications

Designing Templates in Macromedia Dreamweaver
Grant Communications

RoboHELP HTML for Beginners
eHelp Certified Trainer

Overview of XML
Neil Perlin

Understanding Cascading Style Sheets
Joel Sklar

Structuring Content for Interactive Media
Dr. Timothy Garrand

Overview of ForeHelp HTML
ForeHelp Authorized Trainer

Executive Coach

Getting the Best from your Project Team
Doris Kovic

Keynotes

Please keep in mind that there are only 280 seats available for each keynote session, and those seats are made available to the first 280 to register.

Designing for the Human Visual System
Dr. Colin Ware

The human visual system occupies more than 40% of the cortex of the brain. It is a pattern finding machine without equal and pattern finding can be regarded as a kind of visual problem solving. Dr Colin Ware is the leading expert in applying what we know about human perception to problems in information display. His recent book on information visualization has become an indispensable resource to both researchers and professionals interested in understanding the visual science of display design. The presentation will be an overview of key design lessons to be learned from vision science, progressing from the retina to the higher levels of the brain.

Key topics will be: Low-level vision, the spotlight of attention, pre-attentive processing and what jumps off the page; elementary pattern perception, and how it applies to organizing space; simple motion for displaying causality; space perception and the question of whether 3D is better; the natural grammar of objects and creating understandable 3D diagrams; dual coding theory and the problem of linking pictures and words.

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Designing for the Human Mind
Dr. Deborah J. Mayhew

The technical specialty areas of Technical Writing/Documentation, Technical Training, Electronic Performance Support and User Interface Design all have in common the goal of imparting information and procedures to people efficiently and effectively in order to promote performance and productivity. In the software industry, as hardware and software platforms get more and more sophisticated and capable and the Web becomes one of the primary platforms for delivering software products, the focus on ways to promote performance and productivity through software is shifting away from documentation and training, and away from embedded performance support and toward product user interface design.

More and more (as on the Web), users expect to be able to simply walk up and use software, without training, without documentation, without Help systems. This shift in industry focus has inspired many a documentation and training professional to consider a career shift into product user interface design. While professionals in these different disciplines tend to come from different academic and experiential backgrounds (Writing, Education, Psychology) and design different types of products (user manuals and Help systems, courseware, product user interfaces), the truth is that media-specific guidelines and techniques for designing good documentation, good training, good on-line help and good product user interfaces are all based on the same foundation: basic, general principles of human cognition.

Understanding the underlying principles of human cognition allows one to more readily perceive the commonalities across design disciplines, and thus more readily translate skills from one discipline to another. In this keynote speech, Dr. Mayhew will present an interactive and entertaining crash course in human cognition, aimed at introducing documentation and training professionals to the underlying, general, media-independent principles of human information processing. This introduction is aimed at helping them begin to leverage their current skill-set in order to more effectively and efficiently contribute to product user interface design, either as key collaborators or as aspiring product user interface designers themselves.

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Technology Sessions

Web Page Interactivity: Java & JavaScript
James Currie

In this session you will learn about the complementary components of Java and JavaScript for enhancing web interactivity. We